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iPostal1 Review – Lifting the Lid off this Popular Mailbox Service

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iPostal1 Review Summary

Overall, iPostal1 is a quality digital mailbox service. The pricing structure is flexible and you can easily adjust your plan to suit your needs. Services designed for virtual office use are especially competitive. Everything is let down by the app user experience however, this is basic and not particularly intuitive.

There’s a number of providers available today that offer superior mail management services. The difficult question is often which one to go for.

If you reached this page, iPostal1 have clearly peaked your interest. In this review we will lift the lid off the service, taking a look at the various packages that they offer and how they hold up to the growing competition in this sector.

If you remain undecided by the end of the article, you may want to check out our top 5 best virtual mailbox service providers here. One of our contributors has also written an in depth review on our top pick service for 2019, Traveling Mailbox. To read their opinion of the service after a year of expat use, head here.

For now though, let’s investigate further with our iPostal1 review.

Who are iPostal1?

ipostal logo

iPostal1 is actually one of the largest digital mailbox service providers available in the U.S.A today. Considered to be an early adopter of the technology, the company introduced services via its own shipping store back in 2007.

It was a number of years before the company exploded in growth however. Quietly building its reputation with a relatively small number of uses, we have to jump to 2015 before iPostal1 began to roll out its large network of digital mailbox locations.

The results have been very well received by customers all over the world.

iPostal1 can now boast over 700 real street addresses at professional shipping stores across the U.S. The company provides digital mailbox packages for personal use, business use and even virtual office plans that feature phone call and fax management.

Let’s take a closer look at those packages and exactly what iPostal1  offer now.

iPostal1 Services Explained

As with all good virtual mailbox services iPostal1 will ensure that all your mail and packages are received, stored and professionally managed at the address you have selected upon signup to the service.

No matter where you are in the world, you will be able to view and manage your mail and packages as long as you have an internet connection. Just login with your phone using the iPostal1 app or visit the secure website and you will have access to your digital correspondence.

From this user interface you can then request to have the mail forwarded to another address, have it opened and scanned, shredded, and/or discarded.

In short, regardless of your location you have complete control of your incoming mail.

Who is iPostal1 designed for?

With its 3 main packages and varying price plans based on the amount of mail items managed per month, it can be said that iPostal1 has an option for everyone.

The flexibility of its service is definitely one of its biggest selling points. Whether you are a traveling solo professional or entrepreneur, an expat living abroad alone or with family, or a large company looking for a presence in a different U.S city market, you will find a package suitable for you.

The company even has a special plan suitable for RVers, boaters and others that find themselves away from home for large periods of time.

iPostal1 Features Summary

ipostal1 features

The iPostal1  – 3 main plans

ipostal services

ipostal1 virtual mailboxVirtual Mailing Address

The standard virtual mailing address starts at $9.99 a month and is designed for personal or family use. This base ‘Green’ package allows for up to 30 mail items a month and can be paid monthly or annually, (giving you 2 months free).

There is also a Blue ($14.99), Silver (24.99) and Gold (39.99) package in this category that offers 60, 120, 240 mail items per month respectively.

virtual business addressVirtual Business Address

The virtual business address package follows exactly the same pricing structure.

There are 4 plans ranging from $9.99 to 39.99 a month depending on the amount of mail items handled.

The following services are also provided at no extra cost.

virtual office addressVirtual Office Plans

Where iPostal1 differs from many current virtual mailbox service providers is that they offer comprehensive Virtual Office plans.

Beginning at $39.99, these excellent packages include a digital mailbox service suited to office based mail quantities, local phone and fax numbers, and a virtual business address to ensure a business has a complete virtual presence in one or more markets.

As with the plans described above, the virtual office packages are split into 4 different groups depending on the amount of mail being handled and whether the phone number provided is toll free or not, (Head here for a full break down of costs).

It should be noted that on all iPostal1 plans, there is no contract or sign-up fee and a customer can change monthly plans at any time.

All of these plans provide the following at no extra cost:
  • Real U.S. street address
  • Flexible shipment scheduling (on request, weekly, bi-weekly, monthly)
  • Personal Digital Mailbox – access online or with an app to manage mail
  • Your choice of carriers, ship dates and service level
  • Free App for Android and iPhone
  • Shipping to unlimited addresses, $100 insurance (UPS, FedEx, DHL)
  • 24/7 digital access to all your mail items
  • 30 day storage: all mail & letterpacks; boxes under 1,728 cu inches (= 12x12x12 size box)
  • See a picture of the outside of every mail item
  • Sender information for every item clearly visible
  • 5 day storage: boxes at/over 4,896 cu inches (= 24x17x12 size box)
  • 10 day storage: boxes 1,728 to 4,895 cu inches
  • Automatic email alert for new items received
  • Discard mail items service
  • Up to five Mailbox recipients, if names added within 30 days of signup
  • Consolidation of letters into one package for forwarding
  • 4 GB secure cloud storage
  • Preparation of commercial invoice (for international shipments)

iPostal Reviews – How does the service hold up to the competition?

virtual mailbox services

There’s no denying that iPostal provide a wide range of excellent services designed to suit the individual needs of many.

But how does the service hold up from one of the most important factors? That of cost…

Cost

A real benefit of iPostal is that you can choose a plan that best suits you and can easily change if you need to expand or reduce your mail management load.

A real street address with iPostal1 for as low as $9.99 per month makes them one of the cheapest on the market today. Especially considering you can have 30 items processed for that price.

Pay as you go style service providers cost a great deal more than that.

On the other end of the spectrum, large business mail management loads (up to 240 items with the $39.99 a month business package) is also extremely competitive.

However, one must not forget some of the add-ons which can be unduly complicated with iPostal1. Services such as Traveling Mailbox are great for the individual because of the transparency of prices.

Your chosen package should cater for all your needs without any surprising additional costs. iPostal has a whole list of them.

Added costs on all plans you need to be aware of
  • Mail items above Plan maximum: $.35 per item
  • Remove Invoice From Package: $1.95
  • Forward mail and packages. (See real-time shipping cost options; select carrier and level of service preferred)
  • Receive Fax: $2.00 each for up to 6 pages, then $.25/page
  • Mail Content Scanning: $2.00 per envelope for up to 6 pages, then $0.25 per additional page.
  • Additional Insurance (first $100 of insurance free with UPS, FedEx, DHL): $2.00 for each $100 of insurance requested
  • Pickup at address location: varies by location
  • Easily add additional mailbox address locations with just a click.
  • Extended Storage (after free storage expires): See iPostal1 website
  • Check Deposit by Mail: $4.95 to deposit up to 5 checks (scan required of each check), plus trackable shipping
  • Shred Mail: $2.00 each for up to 6 pages, then $.25/page
  • Consolidate contents of multiple packages for shipment in one box: $1.95 per package plus packaging materials

Delivery time

iPostal1 has a very good delivery time, allowing you access to your mail the day it is received. This is helped by the fact that mail management is done on site at your chosen location.

(Some providers end up handling your mail multiple times due to the fact there is one location for set as your address and another different location for processing).

Virtual Addresses

As already stated, there are currently 700 real street addresses in the iPostal1 network, with more being added all the time.

Not only does this provide excellent coverage, the nature of these addresses is also worth commenting on. While other services may list a large number of addresses, you need to be aware that many are often USPS PO boxes.

This can prove a problem for businesses as such addresses are difficult to register for business use. You might not receive free deliveries from every carrier either.

The Online Interface

Screenshot from the iPostal1 iPhone App

Screenshot from the iPostal1 iPhone App

iPostal1 has a user interface available both via an IOS or Android phone app as well as online. As long as you have network or internet connection, you will have straight forward access to your mail.

The app is especially useful for viewing and forwarding mail. The interface also provides access to real-time shipping prices, you can consolidate mail items to save on shipping, request to have items shredded; you can even initiate having a check deposited by mail.

The app is an area where iPostal1 clearly needs to do more work. It is very basic and not very intuitive to use. The online interface works better on a desktop screen, however we really do expect more from a digital mailbox provider.

From a user experience perspective, the service scores badly here.

The Pros & Cons of the iPostal1 Digital Mailbox Service

The Pros
  • Wide range of plans to suit different needs
  • flexible pricing structure with no contract or sign up fee
  • over 700 virtual address locations, with same day access to mail
  • All features you would expect from a digital mailbox service
The Cons
  • Badly designed app that is too basic yet unintuitive
  • some additional costs for services can add up if you are not careful

Bottom Line

Overall, iPostal1 is a quality digital mailbox service. The pricing structure is flexible and you can easily adjust your plan to suit your needs. Services designed for virtual office use are especially competitive. Everything is let down by the app user experience however, this is basic and not particularly intuitive.

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