Best Virtual Mailbox Service – TOP 7 REVIEWS [2019 EDITION]
Virtual mailbox services have revolutionized the way businesses, expatriates, world-travelers and even online shoppers deal with traditional mail and package management and delivery.
Whether you need a virtual address as the face of your business, or reliable mail scanning services, standard package forwarding or secure mail management and shredding; the best virtual mailbox service will be able to take care of all this and more.
However, in 2019 there is an ever-growing list of service options available. Which company should you entrust with your mail management needs?
That’s exactly what we will look into today. We have selected a range of mail forwarding services to give you the low down on some of the best solutions currently on the market.
For our findings at a glance, head to the table below. For an in depth review of each of our top 7, plus a detailed buyer’s guide, keep on reading.
Best virtual mailbox service – Top 7
|NAME||VIRTUAL MAILBOX||DETAILS||OUR RATING|
|TOP PICK:Traveling Mailbox||Online PostalMailbox. Scanning,ForwardingVirtual AddressCheck & InvoiceHandling|
|iPostal1||Virtual AddressMail Forward, Scanning& ShreddingVirtual Office Plans|
|US Global Mail||Virtual AddressMail Forward, Scanning& ShreddingBusiness &Company RelocationPlans|
|MailboxForwarding||ForwardingScanningShreddingVirtual AddressCheck Handling|
|Earth Class Mail||Mail AutomationScanningShreddingForwardingVirtual Address.|
|USA2Me||USA AddressPackage &Mail ForwardingOrder Fulfillment|
|USGoBuy||Free US AddressPackage &Mail ForwardingOrder Fulfillment|
Mail forwarding service reviews
There are many different service providers who offer virtual mailbox services, as well as dedicated mail and packaging forwarding services.
These service providers can be graded depending on their quality of service delivery, respect for privacy, scope/range of services offered per package, efficiency and flexibility.
Based on these rating criteria, 7 of the virtual mailbox services have been identified and chosen for review.
1. TOP PICK: Traveling Mailbox Review
When looking for a reliable, feature rich virtual mailbox service, Traveling Mailbox should be your first port of call. The company is a highly reputable provider of quality mailbox management services.
Each package with Traveling Mailbox includes an online postal mailbox, mail forwarding, business addresses, post mail scanning, mail storage, secure document shredding, mail filtering (to exclude junk mail), and secure check deposit services. It also provides Letter eMail services.
These services are designed to allow travelers, expatriates, and businesses to have a global access to their mailbox at any time, while simultaneously managing mail services on a paperless platform.
All these services are provided directly by Traveling Mailbox, LLC; which ensures that issues can be easily taken up with the company itself or resolved through its efficient customer support department.
Traveling Mailbox allows for piles of mails, correspondences, checks, and invoices to be converted into digital documents such as PDF scans that can be uploaded or downloaded from digital mail platforms such as e-mails, Evernote app, and website portals.
Bulk scanning is provided as a ScanPAK bundle, while envelope scanning is done by the QuickScan application.
Moreover, the scanned PDF documents are turned into search-able PDF documents by being processed through an OCR (Optical character recognition) software.
Online mailbox management service
As the screenshots above demonstrate, the service comes with a proprietary and easy-to-use online mailbox management service that allows one to access their mails 24/7 from anywhere so long as there is a reliable internet connection.
This service comes with an eMail notification features that notifies one when a mail has been received so that one can choose what to do with the mail (scan contents, scan contents and shred,forward mail, trash mail, return to sender, or hold it for pickup).
Likewise, this mailbox management platform supports keyword tagging which allows one to quickly search and retrieve important digital mail.
Traveling Mailbox also allows one to integrate digital mails into storage applications/softwares in storage platforms.
Likewise, its services can be accessed using TravellingMailbox apps running on iOS (an Apple platform) or Android platforms.
The services offered by Traveling Mailbox come in three different service packages; the Basic plan, Extended plan, and the Small Business plan.
The ScanPAK bundle and fax services are only included in the Extended and Small Business plans.
Even so, all 3 plans come bundled with an online postal mailbox, mail forwarding services, and postal mail scanning (whose bulk is determined by the plan chosen).
Also, regardless of the plan that one chooses, one must have a virtual address in order to access the services provided by any of these plans.
This requires one to select a virtual mailbox post from the available addresses provided by Traveling Mailbox, LLC.
No matter the plan you opt for the service is compatible with:
With regards to mail forwarding, all the 3 plans come with exterior item scans for both letter mails and packages using the QuickScan tool, with the scans being sent directly to your email or online mailbox for you to determine whether the mail or package should be forwarded to your real address.
If mail forwarding is chosen, you need to create a shipment profile that determines how the items are packaged, when they are to be shipped, and the shipping insurance to be bought.
Thereafter, the parcel is shipped through a courier service provider.
iPostal1 is a large digital mailbox service provider operating throughout the U.S. The company first started it’s mailbox services back in 2007.
Over the intervening years iPostal1 has expanded its infrastructure considerably and the service now has one of largest networks of digital mailbox locations available on the market.
In fact, the company can now boast over 700 real street addresses. These exist at professional shipping stores across the U.S where mail handling actually occurs on site, (rather than being forwarded to a central office which is how many other providers operate)
There are 3 main plans available, one for personal use, business use and a virtual office plan that has added features such as phone call and fax management.
Let’s take a closer look at those plans to see how they hold up against the competition.
The 3 Main Plans with iPostal1
The standard plan provides the custoner with a virtual mailing address. The cost of the basic ‘Green’ package is just $9.99 a month.
Designed for personal or family use, it gives the user 30 mail items a month. You can billed monthly or annually, (with the latter offering 2 months free).
If you need more items per month, you can opt for the Blue ($14.99), Silver (24.99) and Gold (39.99) packages. These provide 60, 120, and 240 mail items per month respectively.
The same pricing structure applies with the virtual business address. The 4 plans (Green, Blue, Silver & Gold) ranging from $9.99 to 39.99 a month, and differ merely on the amount of mail items that you can have handled per month.
The billing structure remains the same too. The advantage here is that you will be provided with an address better suited to the image of a professional business.
iPostal1 really shines with this virtual office plan. This is a cut above the competition as it really does provide the small business with a complete virtual office suite.
Prices start at $39.99, for the virtual office plan and include a digital mailbox service suited to office based mail quantities.
On top of that you will get local phone and fax numbers, as well as the much needed virtual business address to create a sophisticated presence for your operation.
The pricing structure here is dependent on 4 the mail handling quantity, as well as the nature of the phone number (there’s a choice of toll free for a higher subscription cost).
A really positive aspect of all iPostal1 plans, is that they do not make you sign up to strict contract or subscription duration. You can alter your plan at any time as well as end your relationship with the service when ever you see fit.
iPostal1 Services (Company Video)
As the video above explains, iPostal1 works similar to all good good virtual mailbox services.
The company is there to ensure that all of your mail and packages are safely managed (i.e received, stored and handled in line with your requests) once they have arrived at the address you have chosen as your virtual presence.
By simpling logging onto the iPostal1 website or signing into the smartphone app, you have the ability to view and manage your mail and packages wherever you happen to be in the world.
You have the option to have your mail forwarded to another address, opened and scanned, shredded, and/or discarded.
Essentially, distance does not get in the way of you having complete control of incoming correspondence.
A closer look at the the Online Interface
The online interface is one of the most important aspects of a virtual mailbox service.
This is the area that you will be dealing with the most, and a customer will want that to be clear, intuitive and easy to use.
It should also have all the functionality you need to efficiently manage your mail remotely.
On the face of it, iPostal1 does well here as it has both an IOS and Android compatible phone app as well as a portal online.
These interfaces provide access to real-time shipping prices, and of course you have access to all the menu options you need to carry out your mail management, (read opened mail, request to have items scanned or shredded; you can also request check payments etc)
However, the short fall here is that the interface lacks elegance. It is very basic in design, however it is also not very intuitive to use. The online portal is better via a desktop screen, however in a world where User Experience is key on mobile, it feels as if iPostal1 do need to invest in a overhaul.
Just check out some of the scores in the Apple App Store to see what we mean. The service definitely needs to up its game here.
- Related Content: 5 key benefits of using a virtual mailbox & address service
However, the inclusion of the company certainly had to make our list of best virtual mailbox companies.
US Global Mail have been around since 1999 and are one of the largest providers in the USA. With over 20 years in the game, they clearly have been doing something right.
The Houston based operation is very popular with US expats and now has over 80,000 subscribers.
With up to 80% off shipping costs due to the relationship the company has with the likes of DHL and UPS, there’s a lot to like.
Let’s have a closer look at what they offer.
The Three Main Service Plans
US Global Mail has 3 main plans Individuals, Business and Company Relocation.
Each plan has the following services as standard:
Which is the right plan for you?
The three plans available cater for very specific needs. Your personal situation will direct you to the appropriate level of service.
Individual (& family) Plan
The individual plan is designed for expats, overseas retirees and digital nomads and backpackers. It can be upgraded at a small cost to cater for families; this basically involves adding additional names to the account.
With this service package you will receive all the features listed in the box above, which should take care of most individual needs.
If you opt for the 2 year plan, it comes in at a very low $10.00 a month. For this price you will have a physical US based address ans 24/7 access to the online virtual mailbox interface.
You will also have included mail scanning, correspondence pre-sorted for junk mail, free shredding and up to 80% off on shipping rates to a destination of your choosing.
The business plan is a popular choice and was highly regarded by our contact out in Vietnam.
The main difference between this and the standard individual/family package is that you have access to a US based office address and have a higher volume of items that can be processed each month.
A business address rather than a P.O Box is an important benefit to companies. The price on a 2-year basis for the business plan is $20.00 a month.
The third package is a very unique assortment of services as far as virtual mailbox providers go.
The service is designed to help give large companies global mobility. Here a company can expand into different, foreign markets while having all mail items managed by US Global Mail.
As stated on their website, the service will help “reduce costs and HR headaches with handling employee mail in house. Eliminate risk, liability and compliance issues.”
The specifics of the service are done in a bespoke manner, therefore no pricing information is available. The company will literally tailor a service plan to suit the demands of your company and its situation.
This has made US Global Mail one of the best virtual mailbox services for businesses currently available.
A Check List of US Global Mail Service Features
Below is an extensive list of services that are included within US Global Mail plans. Some are asterisked to indicate where additional fees apply.
The Interface (Real Time Mail Management)
As we have covered throughout this review round up one of the most important features of a virtual mailbox service is the online interface the subscriber uses to manage their mail.
Here it can be said that US Global Mail delivers in spades. In fact, they actually boast real-time mail management.
Once you a mail item is received at your provided US address, you receive a ‘ping’ notification. This will contain an image of the parcel or envelope that has arrived for you.
From within the app or online interface you can then select what you want to the happen; the contents scanned, shredded, or packaged and forwarded to your current location.
(If the item is a check, you can even have it paid into your bank account as per your instructions)
Response time from when you select action on your mail to it happening is very short, (the company states within 30 minutes however the reality is often much faster).
And all of this is carried out from a very intuitive and easy to use interface.
80% savings on shipping costs
A huge benefit of US Global Mail is the reduction you can enjoy on shipping costs.
The huge volume of items that the company has to ship on the behalf of its subscribers means they receive hefty discounts from the shipping companies.
These discounts are then passed on to you.
US Global mail have relationships with all the main US postal services including the big three: FedEx, UPS and DHL.
Not only do you get discounted shipping to any location around the world, the service will also take care of any repackaging and will also bundle items for reduced costs and greater efficiency.
This aspect of the service has made US Global Mail popular with online shoppers around the world looking to purchase items from US based ecommerce stores.
As an expat it also means home isn’t that far away after all.
USA2Me is a dedicated provider of US mail forwarding services. It is mainly intended for the use of individuals or businesses based outside of the U.S, that require a U.S address in order to buy or sell products in the United States.
It therefore specializes in providing 2 key services; virtual mailbox addresses and forwarding of mails and packages.
Even so, these 2 key services come bundled with other virtual mailbox services such as mail storage, mail scanning and secure shredding of junk mail. It also provides fax services.
The complete service suite allows one to set up a U.S-based virtual office, or to shop for items in the U.S; and for retail or distributor businesses, it allows then to set up re-mailing services for sending packages to their U.S-based customers using cheaper U.S postage rates.
In other words, it allows foreign business to establish a virtual presence in the U.S, as well as achieve global mail access at any time.
All these services are provided by the family-owned company, USA2Me.com, which ensures that complaints can be addressed to the company itself or resolved through its customer support department.
This service provider can convert shipment and inventory documents, among other physical mails, correspondences, checks, and invoices, into digital documents through secure scanning so that they can be uploaded into a digital mail platform such as e-mails, apps, or its official website portal for the user to view and download the documents.
Likewise, this company comes with its own proprietary and easy-to-use online mailbox management service that allows for one to access their mails from anywhere and at any time.
This online mailbox management offers 3 main options for mail handling; scan mail contents, forward mail, or shred mail.
The services offered by USA2Me.com come in 4 different service plans. These plans are the Basic plan, Standard plan, Premium plan, and the Ultimate plan.
All these 4 plans come bundled with an online postal mailbox, mail forwarding services, free mail storage (for at least a month), postal mail scanning, and fax reception.
However, the Basic plan lacks the secure mail shredding option, while the other 3 plans offer this service for free.
As with the other 3 service providers reviewed above, one is expected to have a virtual address in order to access the services provided by USA2Me.com.
Therefore, one needs to select a virtual mailbox post from the available addresses provided by USA2Me.com as this provides a virtual mailbox address for receiving mails.
The mail forwarding service that comes with all the 4 plans allows for an exterior scan of the received items, with the scanned documents being sent to your email address or to an online mailbox.
You can then decide if the mail or package should be forwarded to a specific real address (usually belonging to one of your U.S-based customers).
If you choose mail forwarding, you need to create a shipment profile that determines how the items are packaged, when they are to be shipped, and the shipping insurance to be bought. Thereafter, the parcel is shipped through a courier service of your choice.
USGoBuy is a reputable parcel forwarding agency that offers virtual mailbox services.
Just like USA2Me, USGoBuy is dedicated to providing parcel forwarding services to foreign individuals or businesses who need a U.S address in order to buy or sell products in the U.S.
Expectedly, it specializes in providing virtual mailbox addresses and parcel forwarding services.
However, unlike USA2Me, USGoBuy comes only bundled with 2 virtual mailbox services; mail storage and mail scanning.
Another difference between USA2Me and USGoBuy is that USGoBuy offers only one service plan as opposed to 4 service plans offered by USA2Me.
As expected, the full service suite of USGoBuy only allows one to set up a U.S-based virtual address for receiving and storing parcels, before they are forwarded to specific physical addresses.
It therefore allows one to shop for products in the U.S, export products to the U.S, as well as set up a remailing service for sending packages to U.S-based customers (by taking advanatge of the cheaper U.S postage rates).
This service provider allows for shipment and inventory hard-copy documents to be converted into digital documents through secure scanning so that they can be uploaded into digital mail platforms such as e-mails, apps, or its official website portal for the user to view, process, and download the documents.
This allows for transactions for the parcel forwarding to be done online.
USGoBuy uses an online mailbox management service that allows its clients to access their mails from anywhere and at any time.
It also notifies a client via email that a parcel has been received. This online mailbox management offers 3 main options for mail handling; scan mail contents, forward mail, or hold mail.
As mentioned earlier, the services offered by USGoBuy are bundled into a single service plan that lists all the available services.
It is still mandatory for one to have a virtual address in order to access the services offered, and this requires the client to select a virtual mailbox post from the available addresses provided by USGoBuy, as the selected address serves as the virtual mailbox address for receiving mails.
Its mail forwarding service allows for an exterior (digital) scan of the received items to be sent to your email address or to an online mailbox.
You can then decide if the mail or package should be forwarded to a specific real address (usually belonging to one of your U.S-based customers) or if it should be stored in the warehouse.
If you choose parcel (mail) forwarding, you need to create a shipment profile that determines how the items are packaged, when they are to be shipped, and the shipping insurance to be bought.
Thereafter, the parcel is shipped through USPS, FedEx, DHL, or Aramex.
6. Mailbox Forwarding Review
Mailbox Forwarding are a reputable service provider of high-quality virtual mailbox services including an online postal mailbox, mail forwarding, business addresses, mail scanning, mail storage, secure document shredding, and secure check deposit services.
It also provides fax services which allows one to receive faxes online using a dedicated or shared fax line.
This company places special emphasis on providing global mail access 24/7 to travelers, expatriates, and businesses.
Its services allows for physical mails, correspondences, checks, and invoices to be converted into digital documents through secure scanning so that they can be uploaded or downloaded from digital mail platforms such as e-mails, apps, or website portals.
Mailbox Forwarding comes with its own proprietary and easy-to-use online mailbox management service that allows for one to access their mails 24/7 from anywhere so long as there is a reliable internet connection.
This online mailbox management offers 3 key options for mail handling; scan mail contents, forward mail, or shred mail.
Likewise, this service comes with an eMail notification features that notifies one when a mail has been received so that one can choose what to do with the mail.
The services offered by Mailbox Forwarding come in three different service plans.
These plans are the Basic plan, Professional plan, and the Premium plan.
All these 3 plans come bundled with an online postal mailbox, mail forwarding services, free mail storage (for one month), secure mail shredding, postal mail scanning, and a shared toll-free fax-line.
As expected, one must have a virtual address in order to access the services provided by any of these plans; and this requires one to select a virtual mailbox post from the available addresses provided by Mailbox Forwarding.
This gives one the virtual mailbox address for receiving mails. On the other hand, the mail forwarding that comes with all the 3 plans supports exterior item scans for letters, documents, and parcels.
The scanned documents are sent as PDF documents to your email address or to online mailbox.
You can the determine whether the mail or package should be forwarded to your real address.
If you choose mail forwarding, you need to create a shipment profile that determines how the items are packaged, when they are to be shipped, and the shipping insurance to be bought.
Thereafter, the parcel is shipped through USPS, UPS or FedEx.
7. Earth Class Mail Review
Earth Class Mail is one of the most highly regarded providers of office mail automation services.
Their packages include a whole host of services; virtual mailbox, mail forwarding, business addresses, virtual mail-room, mail scanning, mail storage, secure document shredding, and secure check deposit handling using CheckStream.
These service packages are designed to provide a total and secure makeover of the traditional office mail into a modern fully-automated digital mail platform.
This transformation allows for piles of mails, correspondences, checks, and invoices to be converted into digital documents that can be uploaded or downloaded from digital mail platforms such as e-mails, apps, and website portals.
Likewise, it allows for one to access their mails at anytime and from anywhere so long as there is a reliable internet connection.
Beyond small business owners, the service is also suitable for travelers, expatriates, and people who have moved residences.
Moreover, this automation allows one to integrate digital mails into applications/softwares that are running business operations such as billing software, accounting programs, and storage applications.
Earth Class Mail also offers automatic check deposit services with their unique online tool identifying checks and requesting for permission from the virtual mailbox post owner to deposit it so as to save the owner the bank trip.
Likewise, checks can be forwarded to a customer using the mail forwarding service if one wants to personally deposit the check.
Earth Class Mail offers their office mail automation services in three different service packages called plans.
These plans are the mail automation plan, check depositing plan, and the full suite plan. The first two plans come with a virtual address, while the third plan comes with a premium business address.
Regardless of the plan that one chooses, one must have a virtual address in order to access the services provided by any of these plans.
Therefore, one must select an online PO box from the available addresses provided by the Earth Class Mail network.
This gives one a virtual mailbox address that comes with its own unique virtual suite (address) number that allows received mails to be quickly sorted and delivered into the account.
With this address, one can choose the plan that best suits their need.
There is also world-class customer support and there is a reliable 99.9percent uptime which ensures that the service runs without interruptions caused by server downtimes.
Regarding mail forwarding, all 3 plans come with exterior item scans for both letter mails and packages with the scans being sent directly to your email or online mailbox for you to determine whether the mail or package should be forwarded to your real address.
If mail forwarding is chosen, you need to create a shipment profile that determines how the items are packaged, when they are to be shipped, and the shipping insurance to be bought, with Earth Class Mail dealing with customs forms.
Virtual Mailbox Services – A buyer’s guide
The internet revolution has simplified the way people send and receive mails and letters, with the digital electronic mail (e-mail) supplanting the traditional mailbox as the most popular mode of sending mail messages.
Even so, packages and some letters need to be delivered to a physical mailbox, and this requires one to have a physical mailbox address.
The post office provides one with this address, and it is called a post office (PO) box number, and it provides the most convenient way for one to receive mail while protecting privacy (as the mail is not delivered to the home address of the recipient).
The need for a virtual mailbox service
However, what happens when one changes residence or one needs a professional mail address for commercial and legal reasons?
Also, how does one go about receiving mails from all couriers as the PO box only accepts mails delivered through the US Postal Service (USPS)?
The answer to these 2 questions is for one to acquire an Online Postal Mailbox, also called a virtual post mailbox or online PO box.
What you can expect with a virtual mailbox service
The online postal mailbox is normally offered as a service package called virtual mailbox services.
The virtual post mailbox comes with a professional address of your choice with the associated street address allowing any courier to deliver your mailboxes at a designated point.
Likewise, this online PO box comes with another unique service; mail forwarding, which allows your mails and packages that have been delivered to your virtual post mailbox to be forwarded to your real address upon your request.
Expectedly, the virtual post mailbox offers all the services provided by the traditional PO mailbox.
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Still, depending on the virtual mailbox services package that you have subscribed to, the Online PO Box can come with additional services such as online mailbox management, mail scanning services, junk mail filtering, hybrid mail services, and mail delivery options for both international and domestic mails.
Even so, the virtual mailbox service provider (VMSP) does not allocate you a physical address, but instead collects and processes all your mails as per your agreements before forwarding them to you, hence the term virtual address.
Key advantages of using a mail forwarding service
There are 4 key advantages that a virtual post mailbox offers over the traditional postal mailbox.
1. Best mail scanning service
To begin with, the virtual mailbox provides the best mail scanning service. Most packages will include an online mailbox management service that allows for mails to be scanned and then uploaded online or sent to an email address for one to view.
Usually, when a mail is sent to the specific online PO box address, the front of the envelope is automatically scanned, and sent as an image to the address owner as part of a mail received notification.
2. Increased document security
The owner can be confident that their mail is handled securely. You will be able to instruct the service provider to open the mail and scan its contents, and thereafter upload the scanned document to a specific email address.
The owner can also choose to have the mail opened, scanned and then shredded. Likewise, one can choose to have the mail returned back to sender or shredded if it is not needed.
3. Best package forwarding service
Likewise, the mail or package can be forwarded to a specific address or placed on hold for the owner to come and physically collect it from the service provider. This is a very efficient system that can all be controlled from your online user control panel.
4. Access to your mailbox anytime and anywhere
Because all the mail handling is conducted remotely, with the contents uploaded for you to view, the service gives you the ability to access the mailbox at anytime and from anywhere.
This makes the virtual post pox the best mail forwarding service for expats and travelers, living and working away from home.
A reputable virtual address for business
Another major advantage is that the VMSP is based at a reputable commercial location, and this allows one to own an online PO box address that has a real/physical (commercial) street address hence allowing the mailbox holder to have a professional address that enhances his/her professional image.
This is especially important for owners of small businesses who need to build confidence and trust with their customers.
You can also receive mail packages from all couriers with the VMSP being there to sign for the parcels.
Affordability of Service
The best mail forwarding service is affordable. Generally speaking, mail forwarding from an online PO box is much cheaper as compared to forwarding mail from an actual (real) PO box where USPS charges are expensive – with a risk of extra charges if the mailbox overflows – with the forwarded mails containing junk mails.
Flexibility of Service
A good service will provide hybrid mail. This allows a letter to be delivered in both electronic and physical (hard-copy) formats.
This means that digital data in an email letter is converted into a physical letter item upon printing, and this form of letter is called a Letter Mail or L-mail.
The printing centers are distributed across a region, with the VMSP ensuring that the L-mail is printed by a printing center that is closest to the delivery address.
Reliable ‘Letter Mail’ Delivery
During this process, the printer is called the mail transfer agent (s)he issues the printed letter to a mail transport agent who packs the letter in an envelope, and then gives the sealed enveloped to a mail delivery agent (also called a postman) for delivery to the physical address of the online PO box holder.
Likewise, there is a reverse system which ensures that handwritten letters are scanned and delivered as an email attachment. This type of letter is called a Letter eMail.
Image Credits: Pixabay.com