Best Virtual Mailbox Service – TOP 7 REVIEWS [2020 EDITION]
Virtual mailbox services have revolutionized the way businesses, expatriates, world-travelers and even online shoppers deal with traditional mail and package management and delivery.
Whether you need a virtual address as the face of your business, or reliable mail scanning services, standard package forwarding or secure mail management and shredding; the best virtual mailbox service will be able to take care of all this and more.
However, in 2020 there is an ever-growing list of service options available. Which company should you entrust with your mail management needs?
That’s exactly what we will look into today. We have selected a range of mail forwarding services to give you the low down on some of the best solutions currently on the market.
For our findings at a glance, head to the table below. For an in-depth review of each of our top 7, plus a detailed buyer’s guide, keep on reading.
Best virtual mailbox service -- Top 7
|NAME||VIRTUAL MAILBOX||DETAILS||OUR RATING|
|TOP PICK:Traveling Mailbox||Online PostalMailbox. Scanning,ForwardingVirtual AddressCheck & InvoiceHandling|
|iPostal1||Virtual AddressMail Forward, Scanning& ShreddingVirtual Office Plans|
|US Global Mail||Virtual AddressMail Forward, Scanning& ShreddingBusiness &Company RelocationPlans|
|MailboxForwarding||ForwardingScanningShreddingVirtual AddressCheck Handling|
|Earth Class Mail||Mail AutomationScanningShreddingForwardingVirtual Address.|
|USA2Me||USA AddressPackage &Mail ForwardingOrder Fulfillment|
|USGoBuy||Free US AddressPackage &Mail ForwardingOrder Fulfillment|
Mail forwarding service reviews
There are many different service providers who offer virtual mailbox services, as well as dedicated mail and packaging forwarding services.
These service providers can be graded depending on their quality of service delivery, respect for privacy, scope/range of services offered per package, efficiency, and flexibility.
Based on these rating criteria, 7 of the virtual mailbox services have been identified and chosen for review.
1. TOP PICK: Traveling Mailbox Review
When looking for a reliable, feature-rich virtual mailbox service, Traveling Mailbox should be your first port of call. The company is a highly reputable provider of quality mailbox management services.
Each package with Traveling Mailbox includes an online postal mailbox, mail forwarding, business addresses, post mail scanning, mail storage, secure document shredding, mail filtering (to exclude junk mail), and secure check deposit services. It also provides Letter eMail services.
These services are designed to allow travelers, expatriates, and businesses to have global access to their mailbox at any time, while simultaneously managing mail services on a paperless platform.
All these services are provided directly by Traveling Mailbox, LLC; which ensures that issues can be easily taken up with the company itself or resolved through its efficient customer support department.
Traveling Mailbox allows for piles of mails, correspondences, checks, and invoices to be converted into digital documents such as PDF scans that can be uploaded or downloaded from digital mail platforms such as e-mails, Evernote app, and website portals.
Bulk scanning is provided as a ScanPAK bundle, while envelope scanning is done by the QuickScan application.
Moreover, the scanned PDF documents are turned into search-able PDF documents by being processed through an OCR (Optical character recognition) software.
Online mailbox management service
As the screenshots above demonstrate, the service comes with a proprietary and easy-to-use online mailbox management service that allows one to access their mails 24/7 from anywhere so long as there is a reliable internet connection.
This service comes with an eMail notification features that notify one when a mail has been received so that one can choose what to do with the mail (scan contents, scan contents and shred, forward mail, trash mail, return to sender, or hold it for pickup).
Likewise, this mailbox management platform supports keyword tagging which allows one to quickly search and retrieve important digital mail.
Traveling Mailbox also allows one to integrate digital mails into storage applications/software in storage platforms.
Likewise, its services can be accessed using TravellingMailbox apps running on iOS (an Apple platform) or Android platforms.
The services offered by Traveling Mailbox come in three different service packages; the Basic plan, Extended plan, and the Small Business plan.
The ScanPAK bundle and fax services are only included in the Extended and Small Business plans.
Even so, all 3 plans come bundled with an online postal mailbox, mail forwarding services, and postal mail scanning (whose bulk is determined by the plan chosen).
Also, regardless of the plan that one chooses, one must have a virtual address in order to access the services provided by any of these plans.
This requires one to select a virtual mailbox post from the available addresses provided by Traveling Mailbox, LLC.
No matter the plan you opt for the service is compatible with:
With regards to mail forwarding, all the 3 plans come with exterior item scans for both letter mails and packages using the QuickScan tool, with the scans being sent directly to your email or online mailbox for you to determine whether the mail or package should be forwarded to your real address.
If mail forwarding is chosen, you need to create a shipment profile that determines how the items are packaged, when they are to be shipped, and the shipping insurance to be bought.
Thereafter, the parcel is shipped through a courier service provider.
iPostal1 is a large digital mailbox service provider operating throughout the U.S. The company first started it’s mailbox services back in 2007.
Over the intervening years, iPostal1 has expanded its infrastructure considerably and the service now has one of the largest networks of digital mailbox locations available on the market.
In fact, the company can now boast over 700 real street addresses. These exist at professional shipping stores across the U.S where mail handling actually occurs on-site, (rather than being forwarded to a central office which is how many other providers operate)
There are 3 main plans available, one for personal use, business use and a virtual office plan that has added features such as phone call and fax management.
Let’s take a closer look at those plans to see how they hold up against the competition.
The 3 Main Plans with iPostal1
The standard plan provides the customer with a virtual mailing address. The cost of the basic ‘Green’ package is just $9.99 a month.
Designed for personal or family use, it gives the user 30 mail items a month. You can be billed monthly or annually, (with the latter offering 2 months free).
If you need more items per month, you can opt for the Blue ($14.99), Silver (24.99) and Gold (39.99) packages. These provide 60, 120, and 240 mail items per month respectively.
The same pricing structure applies to the virtual business address. The 4 plans (Green, Blue, Silver & Gold) ranging from $9.99 to 39.99 a month, and differ merely on the number of mail items that you can have handled per month.
The billing structure remains the same too. The advantage here is that you will be provided with an address better suited to the image of a professional business.
iPostal1 really shines with this virtual office plan. This is a cut above the competition as it really does provide the small business with a complete virtual office suite.
Prices start at $39.99, for the virtual office plan and include a digital mailbox service suited to office-based mail quantities.
On top of that, you will get a local phone and fax numbers, as well as the much needed virtual business address to create a sophisticated presence for your operation.
The pricing structure here is dependent on 4 the mail handling quantity, as well as the nature of the phone number (there’s a choice of toll free for a higher subscription cost).
A really positive aspect of all iPostal1 plans, is that they do not make you sign up to strict contract or subscription duration. You can alter your plan at any time as well as end your relationship with the service whenever you see fit.
iPostal1 Services (Company Video)
As the video above explains, iPostal1 works similar to all good virtual mailbox services.
The company is there to ensure that all of your mail and packages are safely managed (i.e received, stored and handled in line with your requests) once they have arrived at the address you have chosen as your virtual presence.
By simpling logging onto the iPostal1 website or signing into the smartphone app, you have the ability to view and manage your mail and packages wherever you happen to be in the world.
You have the option to have your mail forwarded to another address, opened and scanned, shredded, and/or discarded.
Essentially, distance does not get in the way of you having complete control of incoming correspondence.
A closer look at the Online Interface
The online interface is one of the most important aspects of a virtual mailbox service.
This is the area that you will be dealing with the most, and a customer will want that to be clear, intuitive and easy to use.
It should also have all the functionality you need to efficiently manage your mail remotely.
On the face of it, iPostal1 does well here as it has both an IOS and Android compatible phone app as well as a portal online.
These interfaces provide access to real-time shipping prices, and of course, you have access to all the menu options you need to carry out your mail management, (read opened mail, request to have items scanned or shredded; you can also request check payments, etc)
However, the shortfall here is that the interface lacks elegance. It is very basic in design, however, it is also not very intuitive to use. The online portal is better via a desktop screen, however, in a world where User Experience is key on mobile, it feels as if iPostal1 do need to invest in an overhaul.
Just check out some of the scores in the Apple App Store to see what we mean. The service definitely needs to up its game here.
- Related Content: 5 key benefits of using a virtual mailbox & address service
However, the inclusion of the company certainly had to make our list of the best virtual mailbox companies.
US Global Mail has been around since 1999 and are one of the largest providers in the USA. With over 20 years in the game, they clearly have been doing something right.
The Houston based operation is very popular with US ex-pats and now has over 80,000 subscribers.
With up to 80% off shipping costs due to the relationship the company has with the likes of DHL and UPS, there’s a lot to like.
Let’s have a closer look at what they offer.
The Three Main Service Plans
US Global Mail has 3 main plans Individuals, Business and Company Relocation.
Each plan has the following services as standard:
Which is the right plan for you?
The three plans available cater to very specific needs. Your personal situation will direct you to the appropriate level of service.
Individual (& family) Plan
The individual plan is designed for ex-pats, overseas retirees and digital nomads and backpackers. It can be upgraded at a small cost to cater for families; this basically involves adding additional names to the account.
With this service package, you will receive all the features listed in the box above, which should take care of most individual needs.
If you opt for the 2-year plan, it comes in at a very low $10.00 a month. For this price, you will have a physical US-based address and 24/7 access to the online virtual mailbox interface.
You will also have included mail scanning, correspondence pre-sorted for junk mail, free shredding and up to 80% off on shipping rates to a destination of your choosing.
The business plan is a popular choice and was highly regarded by our contact out in Vietnam.
The main difference between this and the standard individual/family package is that you have access to a US-based office address and have a higher volume of items that can be processed each month.
A business address rather than a P.O Box is an important benefit to companies. The price on a 2-year basis for the business plan is $20.00 a month.
The third package is a very unique assortment of services as far as virtual mailbox providers go.
The service is designed to help give large companies global mobility. Here a company can expand into different, foreign markets while having all mail items managed by US Global Mail.
As stated on their website, the service will help “reduce costs and HR headaches with handling employee mail in house. Eliminate risk, liability and compliance issues.”
The specifics of the service are done in a bespoke manner, therefore no pricing information is available. The company will literally tailor a service plan to suit the demands of your company and its situation.
This has made US Global Mail one of the best virtual mailbox services for businesses currently available.
A Check List of US Global Mail Service Features
Below is an extensive list of services that are included within US Global Mail plans. Some are asterisked to indicate where additional fees apply.